FREQUENTLY ASKED QUESTIONS

FAQs

When will I receive my order?

We typically ship our orders in 2-4 working days (working days do NOT include weekends and public holidays). You will receive the order tracking link on WhatsApp and email.

Can I change my shipping address subsequently?

Unfortunately, it is not possible to change your shipping address once the order is booked for dispatch. Kindly contact us on WhatsApp to check if we can change the address. If it is possible, we would definitely help you change the address.

Can I cancel my order after it is placed?

Order once placed cannot be cancelled.

How much does shipping cost?

Its FREE Pan India.

Which payment methods do you accept?

We accept Net banking, Debit Cards and Credit Cards. We do not accept Cash on delivery (COD).

Why is the colour of the product received different from that on the website?

Actual Product colour varies from the digital images shown on website due to photographic lighting sources or your monitor settings.

What if I receive a defective product?

We offer free replacment subject to any manufacturing defect.

Do you accept returns?

Products are non returnable.

Can I get bulk quantity discount?

Yes. Contact us with your order details on 9820252524 or sales@aditechplastics.com